web services - ServiceNow WSDL Timezone needs to change to Users timezone -


from servicenow wsdl, getting data in time-zone format. in servicenow, there option change users timezone , data expected . if change timezone in servicenow, didnt affect data comes through servicenow-wsdl.

how convert timezone data through wsdl. there way available in servicenow automatically convert ? or idea develope our own script/code same?

thanks time.

something keep in mind when working sn web services default time values come in utc time. can ask "display values" setting request parameter "displayvalue" either "true" display values or "all" both display values , direct values.

the display value time field resolved according to: user timezone preference, system timezone.

for example, wsdl request:

https://<instance>.service-now.com/incident.do?wsdl&displayvalue=true

and include &displayvalue=true on soap request:

https://<instance>.service-now.com/incident.do?soap&displayvalue=true

here's link product docs more info getting display values through soap: http://wiki.servicenow.com/?title=direct_web_services#return_display_value_for_reference_variables

note same rules apply when using rest interface well, parameter "sysparm_display_value" (http://wiki.servicenow.com/index.php?title=table_api).

hope helps.


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